Zo International Childcare is part of Zo Kinderopvang. Zo Kinderopvang was established more than 25 years ago and it offers many different childcare forms. Besides the daycare, after school care programs we also offer “nanny and gastouderbureau” services. Our company has three different important branches: Dutch childcare, Forest After School Club and International Childcare. We have more than 50 locations in South-Holland, West Brabant and Tholen.
Links to the websites: www.zokinderopvang.nl/en and www.bigbenkids.com
At Zo International Childcare we understand the need of the expat community for a high quality, flexible, home-like, safe place where children can learn, grow and enjoy their time. Our mission is not only to provide an excellent childcare service to our families but to actively help them to connect with each other. We like to say that we are an extension to your family with our flexibility and wide-range of services.
Zo International Childcare is located in Wassenaar in a very calm, safe place. Zo International Childcare is a fully licensed child care center in Wassenaar, operating under the Dutch law.
Individual Care plan for all children
- High quality, development appropriate and rigorous curriculum
- Personal attention to child development
- Continuous student progress monitoring
- Network system with Speech and language therapist, Psychologist, Occupational therapist
- Art and Craft, Yoga, Music teachers in staff
- Transportation: from school to Zo International Childcare and to extra activities
- Healthy home made warm meals twice a day
- Big outside area with lots of different toys and games
- Separate library area and play area in the building
- A big gym area in the after school care building
We guide the children to the future as:
democratic citizens with open minds and who are interested, have a sense of community and take responsibility for themselves and for their surroundings, and who adopt a healthy lifestyle. We support children in recognising and developing their talents, and we encourage them to use these for society.
Please read the full Pedagogical Plan here:
Health and Safety
At Zo International Childcare, we look after children in a safe and healthy environment. We do this by protecting children from major risks as far as we can; letting children learn to handle minor risks; and to challenge children and stimulate their development.
Please read the full Health and safety Policies here:
We carry out a customer satisfaction survey every two years. We always share the results with our clients. On the one hand, we do this because we are invariably pleased with the positive outcomes of the survey, the objective ratings and the benchmark information that this gives us vis-à-vis our competition. On the other hand, we do this because we believe in strong improvement management. Should a problem arise, we will tackle it head on. After all, measuring our clients’ satisfaction lets us see how we can further develop.
Public report on complaints
Naturally we hope that our clients are satisfied with our service, but should this not be the case, clients can submit a complaint. Our complaints procedure is linked to the National Childcare Complaints Board (Landelijke Klachtencommissie Kinderopvang). Every year we compile the complaints into a public report. This report is sent to the Community Health Service (GGD), the municipality and the Parents’ Committee. For more than 25 consecutive years, we have been able to solve the occasional bottlenecks that have arisen with clients. Consequently, we have not yet needed to handle an official complaint. Click here for the complaints procedure and here to see the Disputes Committee’s regulations (unfortunately only available in Dutch).